Your Cleaning Questions, Answered.
We're here to make your Boston cleaning experience as smooth as possible. Find answers to common questions below, or reach out if you need more help.
How are your cleaning services priced?
Our pricing is based on several factors, including the size of your home, the type of cleaning you need, and any additional services you request. We offer transparent, upfront pricing with no hidden fees.
What payment methods do you accept?
We accept a variety of payment methods, including credit cards, venmo, checks, and cash. Payment is typically due at the time of service.
Can I change my subscription plan at any time?
Yes, you can upgrade or downgrade your subscription plan at any time from your account settings. This flexibility allows you to adjust your plan based on your changing needs and usage.
Do you offer free estimates?
Yes, we provide free, no-obligation estimates for all our cleaning services. Simply contact us with details about your space and cleaning needs, and we'll provide a customized quote.
Is there a cancellation fee?
We understand that plans can change. We have a flexible cancellation policy, but we do ask that you provide us with at least 48 hours notice for a full refund of your deposit.
Do you have any discounts or special offers available?
We frequently offer special promotions and discounts for new and returning customers. Check our website or social media pages for current offers, or ask our team when you request a quote.
Your Go-To Guide for Boston's Best Cleaning Services
Need help navigating the world of professional cleaning? High Tide Cleaning Co. is here to answer all your questions. From booking to pricing, our FAQs cover everything you need to know. Discover why we're Boston's trusted choice for sparkling clean homes and businesses.
What areas of Greater Boston do you serve?
We proudly serve most of New England, including New Hampshire, Maine, and Massachusetts. If you're unsure if we service your area, feel free to contact us!
How do I get a quote for cleaning services?
Getting a quote is easy! You can fill out our online form, give us a call, or even send us a text at (781) 518-3920. We'll provide a personalized estimate based on your specific needs.
What types of cleaning services do you offer?
We offer a wide range of cleaning services, including residential cleaning, move-in/move-out cleaning, deep cleaning, and more. Check out our services page for a full list and details.
Do I need to be home during the cleaning?
It's not necessary for you to be home while we clean. However, we're happy to accommodate your schedule and preferences. Just let us know what works best for you!
What if I need to reschedule or cancel my appointment?
We understand that life happens! Please let us know as soon as possible if you need to reschedule or cancel. We'll do our best to work with you.
What cleaning products do you use?
We're committed to using eco-friendly cleaning products that are safe for your family, pets, and the environment. We also offer options for those with specific sensitivities or allergies.
Experience Boston's Favorite Cleaning Service!
Get a free, personalized quote for residential or commercial cleaning in the Greater Boston Area. Our expert team delivers sparkling results every time.
High Tide Cleaning Co. Greater Boston